Shipping policy

WAREHAUSE

USA: California

Europe: The Czech Republic

( Can ship to these countries: Austria, Belgium, Bulgaria, Croatia,Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Sierra Leone, Slovakia, Spain, Sweden, United States）—— Excludes islands

WHERE DO WE SHIP FROM?

We ship our scooters from USA / European warehouse in California / The Czech Republic (depending on stock availability). Orders from UAE and Taiwan are shipped from our factory in China.

WHEN CAN I EXPECT TO RECIVE MY ORDER? HOW LONG DOES IT TAKE?

We fulfil the order within 24-48 hours. In most of the cases, the scooter can be sent out the next business day. The standard deliveries in above countries, the estimated shipping time is about 4-7 business days. Please note that due to COVID-19, the courier services may be delayed.

MY PACKAGE IS DELAYED, WHAT CAN I DO?

Once the package is delayed, please kindly contact shaoyiqun@arvalascooter.com for more detailed information.